State Farm® Insurance Agent Freddie Crenshaw
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
julie will
February 24, 2026
"I agents I had was named Michael I want to make sure he gets this review. Iam not very understanding when it comes to insurance but he explained everything i needed. Thank you again Michael I hope you get more reviews. Julie Will"
Thais C
February 20, 2026
"Ruben was great to work with! He helped me find the right plan for me, and made the overall process super smooth. Friendly, informative and a great attitude!!"
Jim Long (Jim)
February 9, 2026
"Michael was great to work with, explained in detail and saved me 150.00 per month"
Anne Liccione
January 23, 2026
"Michael has been amazing; professional, informative, patient, and has shown great people skills. I am so happy I decided to answer his calls!"
Jessica Vargas
January 13, 2026
"Ruben was wonderful to work with. He carefully went over polices in details and ensured I understood what each thing meant. He worked hard to find me competitive rates which I appreciate very much. Thank you Ruben you have my trust and business forever."
beanzthegreat
January 9, 2026
"Big thank you to Michael Santos! Agent under Freddie Crenshaw, I got screwed over by progressive, he gave me a follow up call, got me insurance I could afford and was very pleased with! Great guy 👍🏿"
Nguyen Dang
December 18, 2025
"I spoke with Michael Santos about homeowners insurance over the phone and he was very helpful. He was also patient and willing to answer any questions I had."
Carson Cook
December 11, 2025
"Ruben was thorough and effectively answered any questions I had. I was able to save money over my previous insurance provider, and had a seamless transition to State Farm. 10/10"
Netta White
December 5, 2025
"Micheal was so great 2 help me & very friendly & I appreciate that & I would like him 2 help me all the time 5 star rate & thank u Micheal great job"
Jessica Quesada
December 2, 2025
"Michael was absolutely amazing brought my rates down as much as possible :) So grateful for him thank you!!!!"
Tonya Crump
November 17, 2025
"Michael Santos has went above and beyond to help myself and my boyfriend. I'm very thankful for him!"
"Thank you, Tonya! I'm happy to hear that Michael provided such excellent support to you and your boyfriend. We appreciate your kind words and are grateful to have him on our team. If you need anything else, just let us know!"
Elsie Salas
November 14, 2025
"I called & spoke with Ruben. He was professional & friendly, super pleasant! He was able to answer my questions & made sure that I understood all the information he conveyed before we disconnected. Thank you Ruben for your awesome customer service skills!"
"Elsie, thank you for your wonderful feedback! I'm delighted to hear that Ruben provided you with such a professional and friendly experience. Our team is committed to ensuring you have all the information you need. If there's anything else we can assist you with, just let us know!"
Josh Walcott
November 13, 2025
"Michael Santos was a pleasant surprise chatting with him. Very polite and extremely helpful answering all my petty questions. I learned a lot about insurance and I would recommend anyone to have him as an agent! I will be sending many people his way. Im 100% thrilled we met and now do business together. Move over Jake at State Farm Michael is on the way! Lol"
"Thank you, Josh! I'm happy to hear that Michael made such a positive impression and was able to assist you with your questions. We appreciate your recommendation and are excited to continue working with you. Let us know if there's anything else we can do for you!"
Tamera Rimmer
October 31, 2025
"Michael helped me get insurance today! He was great!"
"Thank you, Tamera! I'm happy to hear that Michael provided you with excellent service while helping you with your insurance needs. We appreciate your feedback and are here for any questions you might have in the future. Thanks for choosing us!"
Lenora Aguilera
October 28, 2025
"Ruben assisted me in completing the rest of the auto payment, he was of great help."
"Thank you, Lenora! I'm happy to hear that Ruben was able to assist you with your payment. Our team is always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
mark angelo ombalino
October 8, 2025
"Freddie is a nice guy. He talks calm and help me fix everything I need to know and everything I need."
"Hey, Mark! I’m happy I could help walk you through everything you needed to know and get things sorted out. It was a pleasure working with you, and I really appreciate you taking the time to share your experience. Thank you."
Dominique Hill
October 6, 2025
"WORST INSURANCE COMPANY I HAVE EVER DEALT WITH THEY TAKE YOUR MONEY AND LIE ON YOU AND YOU CAN NEVER REACH YOUR AGENT I WOULDNT RECOMMEND THEM TO ABSOLUTELY NOBODY SO PLEASE BE CAREFUL"
"Dominique, we’re sorry to hear you’re feeling frustrated about your experience. We understand how stressful it can be when a claim doesn’t go as expected. Our team has been in regular contact to help explain the details of your policy and guide you through the claims process. Unfortunately, water damage in the basement isn’t covered without the specific endorsement, which wasn’t included at the time of signing. We truly value your business and want to ensure you have a clear understanding of your coverage. Please don’t hesitate to reach out to our office if you’d like to review your policy in more detail."
Cavin Carruthers
September 24, 2025
"Best prices and people. They explain everything so well and are straight with you about it. I appreciate that."
"Cavin, thank you for your review! I'm happy to know you appreciate our straightforward approach and clear explanations. It's great to have you with us. If you ever need anything else, feel free to reach out!"
Amy Elizabeth
September 12, 2025
"Ruben was very helpful to me, he gave me the best deal for my car insurance twice when i got a 2nd car & also for my 1st car. I definitely recommend state farm & him for your sales"
"Thank you for your review, Amy Elizabeth! I'm happy to hear that Ruben was able to assist you with your insurance needs and provide you with great deals. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
Emily Radetsky
September 12, 2025
"Ruben was very helpful, he set up my insurance for my whole family. He deserves a raise."
"Emily, thank you for your wonderful feedback! I'm happy to hear that Ruben was able to assist you and your family with your insurance needs. We appreciate your kind words and are grateful to have Ruben on our team. If there's anything else we can do for you, feel free to reach out!"
Stephanie Geary
August 25, 2025
"Freddie and all the staff at the agency are incredible to work with! Ruben just this morning talked me through policy options for purchasing a new car, he was incredibly helpful. Highly recommend this agency!!"
"Thank you for such a wonderful review, Stephanie! Here at our agency, we do all that we can to make sure your experience is exceptional. Thank you for trusting us with your insurance needs!"
Nick Cerutti
August 25, 2025
"Freddie and Jesse were incredible to work with. Jesse Silva was extremely response, quick, and diligent. Would highly recommend them!"
"Thank you, Nick! I'm happy to hear that we made such a positive impact. Jesse's dedication and responsiveness are truly appreciated. If you ever need anything else, feel free to reach out!"
Grant Sutton
August 14, 2025
"Freddie is great as is his staff."
"Thank you, Grant! I'm happy to hear that you appreciate the efforts of our team. We’re committed to providing excellent service. Let us know if there's anything else we can assist you with!"
Kaylin Goldstein
August 12, 2025
"Ruben at the Freddie Crenshaw State Farm office is absolutely amazing! I had a question on my insurance policy that I just couldn’t figure out, and he went above and beyond to help me. He was super helpful, incredibly friendly, and just an all-around wonderful person. It’s rare to come across someone who is both so knowledgeable and genuinely kind. Thank you, Ruben, you’re the best!"
"Kaylin, thank you for your wonderful feedback! I'm so happy to hear about your positive experience with Ruben. He truly is dedicated to providing exceptional service and making sure our customers feel supported. If you have any more questions or need assistance in the future, feel free to reach out!"
Lindsey Fernandez
July 25, 2025
"I had a great experience working with Rubin for my renter’s insurance. He was incredibly helpful, efficient, and made the entire process quick and stress-free. Rubin took the time to answer all of my questions thoroughly and ensured I had the right coverage in place. It’s clear he truly cares about his clients and values excellent service. I highly recommend him to anyone looking for a reliable and knowledgeable insurance agent!"
"Thank you, Lindsey, for sharing your positive experience! I'm happy to hear that Rubin made the process smooth and stress-free for your insurance. We’re grateful for your recommendation and are always here to help with any future needs. Let us know if there's anything else we can assist you with!"