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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Wenzlaff

June 30, 2026

5  out of  5
rating by Julia Wenzlaff
"Michael was great to work with! He was friendly and helpful when providing an estimate for my new car insurance and then switching my policy over after I purchased the car. Even though it was the end of his work day, he was patient, gave me detailed information, and sent me new ID cards right away. He made the process smooth and stress-free. I really appreciated his excellent customer service."
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max schingen

June 30, 2026

5  out of  5
rating by max schingen
"Michael saved me over $100 monthly on my auto and renter’s policies! He’s super knowledgeable, and committed to getting his clients the best deal possible."
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Joe Ptack

June 12, 2026

5  out of  5
rating by Joe Ptack
"Michael was very knowledgeable and helpful"
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Verna Berryman

June 11, 2026

5  out of  5
rating by Verna Berryman
"I am writing this review because I was completely satisfied with my experience with State Farm though Freddie Grenshaw, Agent Ben were professional, he went the extra steps to solve my issue, my questions were answered on a timely manner with respect!! Thank You!!"
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Shalome Yovo Sowah

May 22, 2026

5  out of  5
rating by Shalome Yovo Sowah
"My agent, Michael was patient, taking time to understand my needs and listen to my concerns. He was very knowledgeable and didn't hesitate share what he knew. In addition, Michael was very kind, courteous and had great follow-through. He made the experience pleasant rather than stressful. In the end, I received the coverage I needed at a great price. Thanks Michael from State Farm!"
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Kara Pettey

May 15, 2026

5  out of  5
rating by Kara Pettey
"Michael Santos was great at answering all my questions and communicating with me about both my homeowners and auto policies."
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Devon

May 7, 2026

5  out of  5
rating by Devon
"My experience with Jasmine was great she was so helpful!"
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jeffrey r. boone

May 7, 2026

5  out of  5
rating by jeffrey r. boone
"Michael is the gentleman who helped is with our insurance needs , this man is very professional and made this experience easy and reliable , thank you sir."
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Mai Yia Xiong

April 21, 2026

5  out of  5
rating by Mai Yia Xiong
"Michael was an excellent helpful person. He help me find a cheaper insurance for my auto and home. I'm very happy and satisfied with what he have done. EXCELLENT SERVICE!!! THANKS 😊!!!"
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Areeb Ahmed

April 16, 2026

5  out of  5
rating by Areeb Ahmed
"Michael was very helpful in getting all the policies I needed!"
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Michelle Vanmeter

April 6, 2026

5  out of  5
rating by Michelle Vanmeter
"Ruben was a Great help with my car ins. Payment !! Friendly,polite, easy to talk with !! Very happy with the service I recieve !!"
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Zach Smarmy

April 2, 2026

5  out of  5
rating by Zach Smarmy
"Ruben was very helpful with dealing insurance verification with the state. Took no time at all and made it very easy on my end. Thanks again Ruben."
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Daniel C.

March 28, 2026

5  out of  5
rating by Daniel C.
"Michael helped me switch over my car insurance and renters insurance, and we ended up saving a significant amount of money! He was very helpful and accommodating, and it was a pleasure working with him. Thanks again, Michael!"
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Quezada Family

March 12, 2026

5  out of  5
rating by Quezada Family
"I moved from a competitor company to this because of bad customer service. Im so glad we moved our policy and my mom’s policy to this office because Ashley was super helpful and she made sure all our needs were met.
Thank you!"
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Jaylen Rick

March 9, 2026

5  out of  5
rating by Jaylen Rick
"I got my car insurance set up on the phone with Michael and everything went very smoothly. I was transferring over from a different state. He made the process very easy and got me even better coverage than I had before!"
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julie will

February 24, 2026

5  out of  5
rating by julie will
"I agents I had was named Michael I want to make sure he gets this review. Iam not very understanding when it comes to insurance but he explained everything i needed. Thank you again Michael I hope you get more reviews. Julie Will"
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Thais C

February 20, 2026

5  out of  5
rating by Thais C
"Ruben was great to work with! He helped me find the right plan for me, and made the overall process super smooth. Friendly, informative and a great attitude!!"
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Alyssa Hunter

February 9, 2026

5  out of  5
rating by Alyssa Hunter
"Michael was amazing to work with. When I first inquired about receiving a quote, he was so kind and patient with answering any questions I had. As a first time homebuyer, he made this easy for me and saved me a lot of money. I received a couple other quotes from other companies and my experience was the best with Michael."
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Jim Long (Jim)

February 9, 2026

5  out of  5
rating by Jim Long (Jim)
"Michael was great to work with, explained in detail and saved me 150.00 per month"
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Anne Liccione

January 23, 2026

5  out of  5
rating by Anne Liccione
"Michael has been amazing; professional, informative, patient, and has shown great people skills. I am so happy I decided to answer his calls!"
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Jessica Vargas

January 13, 2026

5  out of  5
rating by Jessica Vargas
"Ruben was wonderful to work with. He carefully went over polices in details and ensured I understood what each thing meant. He worked hard to find me competitive rates which I appreciate very much. Thank you Ruben you have my trust and business forever."
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beanzthegreat

January 9, 2026

5  out of  5
rating by beanzthegreat
"Big thank you to Michael Santos! Agent under Freddie Crenshaw, I got screwed over by progressive, he gave me a follow up call, got me insurance I could afford and was very pleased with! Great guy 👍🏿"
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Jennifer Davis

December 19, 2025

5  out of  5
rating by Jennifer Davis
"Freddie Crenshaw Micheal was very helpful and accurate with the information I needed to change over my insurance policy with adding my teenager as a new driver and im very grateful that I was able to get her added at a very comfortable rate. I would recommend him to family and friends for future use. Thank you!!!"
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Nguyen Dang

December 18, 2025

5  out of  5
rating by Nguyen Dang
"I spoke with Michael Santos about homeowners insurance over the phone and he was very helpful. He was also patient and willing to answer any questions I had."
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Angelo Cruz

December 12, 2025

5  out of  5
rating by Angelo Cruz
""Micheal was awesome he was very informative. He sounded very honest in what he was telling me & very friendly & I appreciate that. I will surely call him again if I need any further assistance. Five star rate & thank you Micheal great job""