State Farm® Insurance Agent Freddie Crenshaw
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Vanmeter
April 6, 2026
"Ruben was a Great help with my car ins. Payment !! Friendly,polite, easy to talk with !! Very happy with the service I recieve !!"
"Thank you, Michelle! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Zach Smarmy
April 2, 2026
"Ruben was very helpful with dealing insurance verification with the state. Took no time at all and made it very easy on my end. Thanks again Ruben."
Daniel C.
March 28, 2026
"Michael helped me switch over my car insurance and renters insurance, and we ended up saving a significant amount of money! He was very helpful and accommodating, and it was a pleasure working with him. Thanks again, Michael!"
Quezada Family
March 12, 2026
"I moved from a competitor company to this because of bad customer service. Im so glad we moved our policy and my mom’s policy to this office because Ashley was super helpful and she made sure all our needs were met. Thank you!"
Jaylen Rick
March 9, 2026
"I got my car insurance set up on the phone with Michael and everything went very smoothly. I was transferring over from a different state. He made the process very easy and got me even better coverage than I had before!"
julie will
February 24, 2026
"I agents I had was named Michael I want to make sure he gets this review. Iam not very understanding when it comes to insurance but he explained everything i needed. Thank you again Michael I hope you get more reviews. Julie Will"
Thais C
February 20, 2026
"Ruben was great to work with! He helped me find the right plan for me, and made the overall process super smooth. Friendly, informative and a great attitude!!"
Alyssa Hunter
February 9, 2026
"Michael was amazing to work with. When I first inquired about receiving a quote, he was so kind and patient with answering any questions I had. As a first time homebuyer, he made this easy for me and saved me a lot of money. I received a couple other quotes from other companies and my experience was the best with Michael."
Jim Long (Jim)
February 9, 2026
"Michael was great to work with, explained in detail and saved me 150.00 per month"
Anne Liccione
January 23, 2026
"Michael has been amazing; professional, informative, patient, and has shown great people skills. I am so happy I decided to answer his calls!"
Jessica Vargas
January 13, 2026
"Ruben was wonderful to work with. He carefully went over polices in details and ensured I understood what each thing meant. He worked hard to find me competitive rates which I appreciate very much. Thank you Ruben you have my trust and business forever."
beanzthegreat
January 9, 2026
"Big thank you to Michael Santos! Agent under Freddie Crenshaw, I got screwed over by progressive, he gave me a follow up call, got me insurance I could afford and was very pleased with! Great guy 👍🏿"
Jennifer Davis
December 19, 2025
"Freddie Crenshaw Micheal was very helpful and accurate with the information I needed to change over my insurance policy with adding my teenager as a new driver and im very grateful that I was able to get her added at a very comfortable rate. I would recommend him to family and friends for future use. Thank you!!!"
Nguyen Dang
December 18, 2025
"I spoke with Michael Santos about homeowners insurance over the phone and he was very helpful. He was also patient and willing to answer any questions I had."
Angelo Cruz
December 12, 2025
""Micheal was awesome he was very informative. He sounded very honest in what he was telling me & very friendly & I appreciate that. I will surely call him again if I need any further assistance. Five star rate & thank you Micheal great job""
Carson Cook
December 11, 2025
"Ruben was thorough and effectively answered any questions I had. I was able to save money over my previous insurance provider, and had a seamless transition to State Farm. 10/10"
Netta White
December 5, 2025
"Micheal was so great 2 help me & very friendly & I appreciate that & I would like him 2 help me all the time 5 star rate & thank u Micheal great job"
Jessica Quesada
December 2, 2025
"Michael was absolutely amazing brought my rates down as much as possible :) So grateful for him thank you!!!!"
Tonya Crump
November 17, 2025
"Michael Santos has went above and beyond to help myself and my boyfriend. I'm very thankful for him!"
"Thank you, Tonya! I'm happy to hear that Michael provided such excellent support to you and your boyfriend. We appreciate your kind words and are grateful to have him on our team. If you need anything else, just let us know!"
Elsie Salas
November 14, 2025
"I called & spoke with Ruben. He was professional & friendly, super pleasant! He was able to answer my questions & made sure that I understood all the information he conveyed before we disconnected. Thank you Ruben for your awesome customer service skills!"
"Elsie, thank you for your wonderful feedback! I'm delighted to hear that Ruben provided you with such a professional and friendly experience. Our team is committed to ensuring you have all the information you need. If there's anything else we can assist you with, just let us know!"
Josh Walcott
November 13, 2025
"Michael Santos was a pleasant surprise chatting with him. Very polite and extremely helpful answering all my petty questions. I learned a lot about insurance and I would recommend anyone to have him as an agent! I will be sending many people his way. Im 100% thrilled we met and now do business together. Move over Jake at State Farm Michael is on the way! Lol"
"Thank you, Josh! I'm happy to hear that Michael made such a positive impression and was able to assist you with your questions. We appreciate your recommendation and are excited to continue working with you. Let us know if there's anything else we can do for you!"
Alison Huff
November 5, 2025
"Reuben answered my question quickly!! I appreciate being able to get info in a timely friendly manner!!!"
"Alison, thank you for sharing your experience! I'm happy to hear that Reuben was able to assist you promptly and in a friendly way. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Tamera Rimmer
October 31, 2025
"Michael helped me get insurance today! He was great!"
"Thank you, Tamera! I'm happy to hear that Michael provided you with excellent service while helping you with your insurance needs. We appreciate your feedback and are here for any questions you might have in the future. Thanks for choosing us!"
Lenora Aguilera
October 28, 2025
"Ruben assisted me in completing the rest of the auto payment, he was of great help."
"Thank you, Lenora! I'm happy to hear that Ruben was able to assist you with your payment. Our team is always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
mark angelo ombalino
October 8, 2025
"Freddie is a nice guy. He talks calm and help me fix everything I need to know and everything I need."
"Hey, Mark! I’m happy I could help walk you through everything you needed to know and get things sorted out. It was a pleasure working with you, and I really appreciate you taking the time to share your experience. Thank you."